Telecalling Jobs – Client Servicing & Operations | Ahmedabad

HCP Wellness is a leading Cosmetics Manufacturing, Pharma Manufacturing, and FMCG Manufacturing company based in Ahmedabad, engaged in Contract Manufacturing, Third Party Manufacturing, and Private Label Manufacturing for Indian brands, exporters, and multinational companies across Skincare, Personal Care, and Oral Care categories.

We are hiring Telecalling professionals for Client Servicing, Order Follow-up, and Operations Support roles. These telecalling jobs are ideal for freshers, interns, and candidates looking to build a career in B2B Client Coordination, Manufacturing Operations, and Customer Support.

Roles & Responsibilities
• Handle Telecalling for Client Support, Order Follow-ups, and Customer Queries
• Assist in Manufacturing Operations, Dispatch Coordination, and Order Processing
• Maintain MIS, Excel Sheets, Client Documentation, and Back Office Records
• Track Packaging Material, Client-owned Materials, and update Order Status
• Coordinate with Factory Teams, Stores, and Packaging Teams
• Support Customer Care, Client Escalation Handling, and B2B Coordination
• Ensure smooth Operations Support, Client Servicing, and Manufacturing Coordination

Eligibility & Preferred Background
• Graduate / Post-Graduate – BBA, BCom, BA, BSc, BCA, MBA, MCom, MSc
• Freshers, interns, or candidates with experience in Telecalling, Client Servicing, Order Processing, Back Office Operations, or B2B Coordination can apply
• Knowledge of Cosmetics Industry, Pharma Industry, FMCG Manufacturing, B2B Client Coordination, Export Import, IndiaMART, TradeIndia, or Merchant Handling is an added advantage
• Strong English Communication, Coordination Skills, Teamwork, Problem-Solving Ability, and Customer Handling Skills

Job Location
Ahmedabad (Only Ahmedabad based candidates should apply)